You may obtain repeat prescriptions by post, fax, on-line or by calling in at the surgery. You can request a repeat prescription by using the perforated, tear-off repeat request that was attached to your last prescription. We are unable to take prescription requests over the telephone. If you have any queries regarding your prescriptions please telephone the surgery in the usual way.
If you are collecting prescriptions from the surgery, please allow THREE CLEAR WORKING DAYS FOR US TO DEAL WITH YOUR REQUEST. Any requests presented after 11.00 will be treated as being delivered the next working day.
If you are collecting prescriptions from a pharmacy, please allow FOUR CLEAR WORKING DAYS FOR BOTH US AND THE PHARMACY TO DEAL WITH YOUR REQUEST. This includes prescriptions requested electronically.
PLEASE NOTE WEEKENDS AND BANK HOLIDAYS ARE NOT COUNTED AS WORKING DAYS.
Please obtain your repeat prescription BEFORE you run out of medication. It is not the fault of the practice or our staff if you do not order your prescriptions in a timely manner and we may not be able to provide you with a prescription at short notice.